Standard delivery is free on UK orders of £15.00 or more. If your order totals £15.00 or over, and you wish to upgrade to a faster delivery service, please select Express Delivery at the checkout. Expressed tracked facilities are restricted to mainland UK areas.
We frequently dispatch orders to destinations outside of the UK, carriage cost will be dependant upon weight, so please contact us with you order details and we can send you a Europe or Rest of World carriage quote.
We aim to dispatch goods the same or next working day after payment is received. We dispatch daily Monday-Friday and more frequently during busy periods. Our usual UK delivery methods are as follows:
- Standard delivery = Royal Mail Standard Parcels (3-5 working days)
- Express delivery = Royal Mail 48 (1-3 working days),
- Express delivery tracked = Royal Mail Express (1-2 working days)
Unfortunately we are unable to guarantee delivery days or times on standard and priority delivery items and cannot be held accountable for delays by the postal service or courier. Royal Mail services do not operate on Sundays or bank holidays. Courier services do not operate on weekends or bank holidays. Express tracked delivery is restricted to mainland UK areas only, if you select this service for delivery to a non-mainland UK destination, your delivery method will be automatically by amended to the fasted delivery method available to the UK order destination.
It may be the case that your order will arrive with you in more than one package, if this is anticipated, we will let you know. We will make every effort to ensure your order is with you as quickly as possible, and we will keep you updated of your order status.
If an item is unexpectedly of stock and will take longer to reach you, we will let you know as soon as possible so that you can choose if you wish to continue with the order. Upgrades, substitutions and back order options are usually available. You will always have the right to cancel and receive a refund in the event of a stock item being out of stock.